Liability and Responsibility
Only the laws of Ethiopia govern OMO TOURS & CAR RENT liability to its clients and all claims are subject to the jurisdiction of the court of Ethiopia in which the cause of action arises. Although every possible care is taken to safeguard you and your property, OMO TOURS & CAR RENT accepts no liability for loss or damage of any personal effects. OMO TOURS & CAR RENT will dispose its best efforts to assist visitors when dealing with third parties such as hotels, airlines and other transport companies and travel agents. However, OMO TOURS & CAR RENT cannot be held responsible for any loss or harm such as sickness, injury, death or additional costs incurred due to denied boarding, overbooking, cancellation or delay caused by the third party.
Contracts and agreements will be valid consequent to OMO TOURS & CAR RENT confirmation of the booking signing a contractual agreement/form. At the time of confirmation, a deposit of 30% of the total cost is requested. The remaining amount of the total cost shall be paid 45DAYS before the tour commences. Unless prior arrangements have been made, OMO TOURS & CAR RENT cannot be forced to conduct the tour if complete payment has not been received.
OMO TOURS & CAR RENT provides tour prices (quotations) on request. After the contractual agreement is concluded the final quoted price is non-negotiable. OMO TOURS & CAR RENT offers prices with validity date & has a full right in revising the offered prices which are not confirmed within the time frame/validity date.
Cancellation of confirmed booking must be made in writing and cancellation received more than one month prior to departure is subject to a cancellation fee of 10% per person from the total rate of the tour. Cancellation received between 15 to 30days prior to departure will be subject to a penalty of 40% of the total rate of the tour. Cancellations received less than 15 days prior to departure will result in relinquishment of the entire tour rate. OMO TOURS & CAR RENT strongly recommends trip cancellation insurance.